Table of contents

1. State Models
   1. Trip State Model
   2. Booking State Model
   3. Booking Part State Model
   4. Fulfillment State Model
   5. Fulfillment State Model with Activation
   6. Refund State Model
   7. Exchange State Model
   8. Complaint State Model

State Models

Trip State Model

The state PLANNED is relevant for trips on touristic trains or if trains only run if a certain amount of bookings have been made. If the the trip is confirmed, the purchaser can be informed using the webhook API.

Booking State Model

The status applies to the booking parts, no booking state exists.

Booking Part State Model

Fulfillment State Model

Fulfillment State Model with Activation

In case of multi-journey products, a fulfillment needs to be activated before, thus it changes from AVAILABLE to FULFILLED.

Refund State Model

Exchange State Model

Values are a subset of the booking status values (see before).

Complaint State Model